Legal information

Privacy policy

Gym Aid is a trading name of Eisenbach Ltd (company number SC892921). This policy explains how we handle personal information when you contact us.

Information we collect

When you use our website enquiry form, email or telephone us, we may collect your name, contact details, company or organisation, site address, equipment information and any other details needed to respond to your enquiry or deliver our services.

How we use information

We use this information to respond to enquiries, prepare quotations, schedule work, deliver contracted services, maintain business records and meet legal obligations.

Analytics cookies

With your permission, we use Google Analytics to understand website visits and actions such as enquiry submissions, telephone clicks and email clicks. Analytics remains disabled if you decline. You can change your choice at any time using the Cookie settings button.

Sharing and retention

We do not sell personal information. Website enquiries are securely transmitted using a form delivery provider. When analytics is accepted, website usage information is processed by Google. We otherwise share information only where necessary to deliver a service, obtain parts, comply with the law or work with professional advisers. Information is retained only for as long as reasonably required for these purposes.

Your rights

You may ask us to access, correct or delete personal information we hold about you, subject to applicable legal requirements.

Contact

Email info@gymaid.uk, telephone 07514 498083, or write to Unit Q, 88 Greenhill Road, Paisley, PA3 1RD.

Last updated: 27 August 2026.